Pricvacy policy

Website: https://carfence.in/

1. Introduction

Carfence (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

By accessing our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Address/location
  • Vehicle details (model, condition, service requirements)

b. Non-Personal Information

  • Browser type and device information
  • IP address
  • Website usage data (pages visited, time spent, clicks)

c. Booking & Transaction Data

  • Service history
  • Payment details (processed via secure third-party gateways)

3. How We Use Your Information

We use your data to:

  • Provide and manage our services (PPF, detailing, coatings, etc.)
  • Process bookings and payments
  • Communicate with you regarding appointments and offers
  • Improve our website and customer experience
  • Send promotional messages (only with your consent)
  • Comply with legal obligations

4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Show relevant advertisements

You can disable cookies through your browser settings.

5. Data Sharing & Disclosure

We do not sell your personal data. However, we may share your information with:

  • Payment gateways (for secure transactions)
  • Service providers (CRM, marketing tools, hosting)
  • Legal authorities, if required by law

All third parties are obligated to protect your data.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data only as long as necessary for:

  • Service delivery
  • Legal and compliance requirements
  • Business operations

8. Your Rights (Under DPDP Act, 2023)

As per Indian law, you have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Effective Date.” Continued use of the website indicates acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us:

Carfence
🌐 Website: https://carfence.in/
📞 Phone: 1800-309-6299
📧 Email: info@carfence.in

Quick Summary (Simple Version)

  • We collect basic details (name, phone, vehicle info)
  • We use it for bookings, service, and communication
  • We do not sell your data
  • Payments are handled securely via third parties
  • You can request access, correction, or deletion of your data
  • We follow Indian data protection laws (DPDP Act, 2023)